Reliable assistance wherever you are.
Our support team is ready to assist you, whether you’re out on a ride, attending an event, or simply planning your next trip. We’re here to answer your questions and quickly resolve any issues.
Assistance services
Our assistance services include:
- Technical support:
Got mechanical issues? Contact us, and we’ll guide you to resolve the problem or arrange a quick intervention if needed. - Help with theft or loss:
We’ll assist you with the necessary steps in case of bike theft or loss. - Logistical support:
Need to adjust your drop-off location or extend your rental? We’re here to make your changes hassle-free. - Answers to your questions:
Whether it’s about bike usage, rental terms, or the features of our services, we’re available to provide information.
How to contact us?
You can reach our 7/7 customer support through:
Phone
A quick call for immediate assistance.
Send us your request and receive a detailed response.
Quick solutions
We’re committed to responding quickly to all your requests.
Expert advice
Our advisors have in-depth knowledge of our bikes and services, offering effective solutions.
Peace of mind
With support available every day, you can ride worry-free, knowing we’re always here for you.
Your satisfaction is our priority.
With our 7/7 customer support, make the most of your experience without worrying about the unexpected. We’re here to support you every step of the way. Need help? Don’t hesitate to contact us. We’re here for you!
